Patrick Ahler, senior vice president of growth at Castle Resorts & Hotels, has worked on both the agency and operator sides ...

Revinate has became hospitality’s first data activation platform with the global launch of Revinate Pathways, Revinate Vault, ...

The most expensive technology problem in a hotel may not be a system that doesn’t work. It may be the employees who must work ...

If your hotel group is considering developing its own check-in software, choosing the right hardware partner should be part ...

Hotels rarely suffer from a shortage of beverage data. The point-of-sale system records what was sold. Inventory tools show what was purchased and counted. Recipe files calculate what should have been ...

IRIS, the global leader in digital F&B ordering and guest experience solutions for hotels, has revealed how The Westin Kierland Resort & Spa is transforming its food and beverage operations with IRIS ...

Stasher has secured approximately $4 million to expand its luggage-storage marketplace and install more smart lockers at hotels and other travel locations across the United Kingdom and Europe. For ...

When the underlying sentiment call was wrong because of a cultural misread, the hotel’s response compounds the original misunderstanding rather than correcting it — sometimes visibly, in a public ...

Hotels across the United States are under growing scrutiny for what happens behind their guestroom doors. The hospitality industry offers exactly what traffickers look for: easy access, the ability to ...

Hotels have never suffered from a shortage of reports. We have reports about revenue, labor, guest scores, maintenance, sales, breakfast, channel mix and — on a good day — a report explaining why ...

The platform is designed for multi-property and multi-company operations and can be used by management, team leaders and operational employees. BNO Service is designed for operations and workforce ...

Picture an independent hotel that already knows which dates are soft. The revenue system has flagged them. Marketing can launch something within hours. The booking engine is working and the CRM is ...