AI consumption is scaling rapidly with implications that extend beyond the remit of technology organizations. AI has become one of the largest incremental technology expenses for many organizations, ...

Whether it’s the greeting customers receive when they enter a branch, the sound of the hold music in the call center, or the ease of digital services on M&T Bank’s app, every interaction matters, says ...

Many CIOs have played an important role in their organization’s digital transformation efforts. Increasingly, however, top technology executives are responsible for not only providing the tools and ...

Uncertainty has always been part of the dealmaking mix. In recent years, however, the familiar inputs and disruptions—economic, fiscal, technological, and geopolitical—are increasingly being baked in ...

What’s new: The technology decisions leaders make about data, AI, IT budgets, and workforce capacity can materially reshape earnings per share (EPS) over just a few years. Three key levers—data ...

Chief data and analytics officers (CDAOs) say the metric most likely to define success over the next two years is business value created from data and AI, according to the Deloitte U.S. CIO Program’s ...

When Rick Davison became CFO at SMBC Group in the Americas in 2022, one of his top priorities involved the intersection of finance, technology, and talent. At the time, Davison took a key role in ...

In 2026 and beyond, the retail industry faces significant change, with AI at the core of the disruption. Retailers are also responding to broader macroeconomic shifts and evolving customer ...

Without a successful, efficient, and timely transition to green energy, economies around the world will suffer economic losses associated with climate change. The scale of this transition will reshape ...

One of the dilemmas facing board members today is to what extent should they engage with shareholders, particularly activist shareholders. Some observers maintain that the board has a responsibility ...

The 2025 holiday season delivered a more complicated story than the headlines suggested—but an instructive one for marketers planning for 2026. Persistent economic caution showed up clearly in ...

The latest results on priorities and expectations for the year ahead are part of the North American CFO Signals survey for the fourth-quarter of 2025. The survey is based on responses from 200 finance ...