Infinite Convergence (News - Alert), which offers a complete range of scalable SMS, MMS, Gateway and rich communication suite (RCS) messaging solutions for Tier 1 and Tier 2 wireless operators and ...

While it’s true that social media has changed how customers interact with the businesses they patronize, the very-public interactions of bad customer service experiences have left companies rushing to ...

Avoka, a customer experience management company, has announced its plans to unveil a new software platform called, Avoka Transact, at an upcoming event in London. This new platform claims to modernize ...

Yes, you read that right. When VoIP Innovations (News - Alert) isn’t being referred to as the nation’s largest wholesale VoIP provider known for such things as VoIP DID, origination and SIP ...

Zingaya, a click-to-call solutions provider, is this week announced that its widget is now available on GetHuman.com. Zingaya, a privately-held startup, offers a cloud-based technology for ...

eBaoTech, an insurance software solution provider, announced the launch of SalesPlatform, a front-end platform for both life and non-life insurers. Leveraging eBaoTech SalesPlatform, both life and non ...

My husband’s job moves us around and once, when I knew we wouldn’t be in a town long, I took a job in a call center just to have somewhere to go outside the house. When we weren’t dealing with upset, ...

It’s a transitional time in the business telephony market. In years past, businesses have largely installed telephony equipment on-site to handle voice and unified communications (UC) needs, including ...

Mitchell, a provider of technology, connectivity and information solutions to the property and casualty and claims and collision repair industries, announced today it has acquired National Health ...

Mark Reed, executive VP of Corum Group said, "Building on established operations in Japan, Korea, China, and India, FirstApex has ambitious plans to expand throughout Asia as well as the Middle East ...

In an effort to pave the way for network planning innovations, Mentum (News - Alert), is offering the Mentum Ellipse Express, a free edition of the company's popular enterprise-grade wireless backhaul ...

Many users like the thought of having a camera system on hand, particularly when out of the house for any length of time. The ability to turn on a smartphone and see what's going on in the living room ...