If you enjoy helping people and talking on the phone, and you don't want to leave home to make a decent income, starting your own virtual call center could be a profitable entrepreneurial move for you ...

How to Set Up a Virtual Call Center the Right (& Easy) Way Your email has been sent Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

The coronavirus pandemic has upended our communities, resulting in record-breaking numbers of businesses closing their doors and surging unemployment rates. But even in the midst of this unprecedented ...

The coronavirus (COVID-19) crisis has forever changed how call centers think about maintaining business continuity -- from managing agent resources and having the right technology in place, to shoring ...

JPMorgan Chase’s virtual call center in Detroit continues to see success. So much so, the model is being replicated elsewhere in the U.S., Peter Scher, vice chairman of JPMorgan Chase and Co., told ...

SAN MATEO, Calif.--(BUSINESS WIRE)--Dec. 7, 2005--Siebel Systems, Inc. (NASDAQ:SEBL), a leading provider of customer-facing solutions, today announced that Continental Dispatch, a call center built to ...

As patients hang up faster and delay care, practices abandon shared call centers for dedicated front office support The ...

In the pandemic’s early days, municipal operators began working remotely and continue to more effectively field requests from home. In March 2020, cities across the United States shut down government ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Just over one year ago, JPMorganChase hired the first ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min The Baltimore virtual call ...

Gift Article 10 Remaining As a subscriber, you have 10 articles to gift each month. Gifting allows recipients to access the article for free. JPMorgan Chase & Co. is piloting a unique remote work ...

JPMorgan Chase & Co. has selected Baltimore as the site of its second virtual call center, modeled after the banking firm’s first such center in Detroit. The company said Friday it has hired 40 ...