SAN FRANCISCO -- Our top priority is not customer service but rather company culture, said Zappos CEO Tony Hsieh during the afternoon keynote at BoxWorks 2011 on Wednesday afternoon. If we're serious ...

On a scale of 1 to 10, how weird are you? That is just one of the questions Zappos.com asks prospective employees during its “culture interview,” a key part of the company’s hiring process. Other ...

Man: The boss will see you now. Kai Ryssdal: Today on Conversations from the Corner Office, a trip to meet Tony Hsieh, CEO of Zappos, the online shoe retailer. Customer Service Representative: Alright ...

Zappos is known for its unique company culture — something CEO Tony Tsieh described in his 2010 bestseller, "Delivering Happiness: A Path to Profits, Passion and Purpose." Now, the Las Vegas-based ...

One clue that something a little weird is happening at Zappos can be found near the bottom of the home page of the company’s website, where you’ll find lists with headings such as “Shop with Us” and ...

Employees are much more likely to tell a company’s story when there’s a strong company culture. Here are a few ways to create that environment. Jon Wolske, Zappos’ culture evangelist, says more than 1 ...

At a recent Conference Board event for senior marketing executives, Zappos CEO Tony Hsieh discussed his company's culture and why he'd rather fire someone for not contributing to an innovative work ...

This week Zappos soared to #6 on the Fortune Best Companies to Work For 2011 list! Just one more case example of the empirically demonstrated correlation between happy employees and happy customers.